Privacy Policy

This Privacy Policy is effective from 1st September, 2020; and describes how we collect and use the personal information you provide to us on our website: www.medospecia.com By visiting this Website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Website. By mere use or access of this  Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.

COLLECTION AND USE OF INFORMATION

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address , email address and phone number. Like most websites, we automatically gather information about your computer such as your IP address, time and date of visit, browser type, landing/exit pages and operating system. We may log this information for system administration, order verification, internal marketing and system troubleshooting purposes. We also use cookies to maintain session of your user. We use the information collected to:

 

  • Effectively Fulfill your order
  • Send you an order confirmation
  • Send product updates or marketing communications
  • Respond to your questions and concerns, if any
  • Improve our website and marketing efforts
  • Display content based upon your interests
    SECURITY
    To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

CHOICE / OPT OUTWhen you provide us with personal information to complete a transaction, verify your billing credentials, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. With your permission, we may send you emails about our store, new products and other updates. If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at contact@medospecia.com or mailing us at: A101, Ghatkopar Industrial Estate, Ghatkopar (W),
Mumbai-86.

PAYMENTS

We use Razorpay for processing payments. We/Razorpay do not store your card data on their
servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-
DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction
information is not saved. Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security. Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read terms and conditions of razorpay on https://razorpay.com

INFORMATION SHARING

We do not sell your personal information to third parties, and we do not authorize the collection of our members’ or visitors’ personally identifiable information by any third parties for the third parties’
use. We may provide your personal information to companies that provide services to help us with
our business activities such as shipping your order or offering customer service. These companies
are authorized to use your personal information only as necessary to provide these services to us.
We may also disclose your personal information:

 

  • As required by law such as to comply with a government request or legal process
  • To any other third party with your prior consent to do so
  • With an affiliate and/or partner, in case we decide to engage in joint promotional activities, if any.

THIRD-PARTY WEBSITES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
CONTACT INFORMATION
You can contact us about this Privacy Policy by writing or emailing us at the address below:
Grievance Officer,
Brand Medo Specia.,
A101, Ghatkopar Industrial Estate, Ghatkopar (W), Mumbai-400086.